We Protect Your Right to Privacy
AlconoxCanada.ca respects your privacy. Our guidelines for protecting the information
you provide us during your visit to our Web site appear below.
This statement discloses the privacy practices for AlconoxCanada.ca. We have
designed AlconoxCanada.ca so that no personal identifying information is displayed
online or is accessible to the general public. You can browse the AlconoxCanada.ca
web site and online catalogues without telling us who you are or revealing any
information about yourself. To obtain access to special site features including
product availability and contract pricing, we ask that you register on our site.
Use of Data
For ordering and operations purposes, we collect only the following information
about our users: name, account number (if applicable) street address, Postal
Code, province, and country and email address. For promotions we collect other
information to help us track the success of the promotion (i.e. how you learned
about the offer). We use the name and email address to manage registrations.
We do not sell or distribute that information to any third party. We do not
reveal your email address or other personal information, except to complete
transactions with our third party suppliers. The postal code, province, and
country information is used only to assess our needs in the way of technology,
for the purposes of offering the best possible service to our world-wide customer
base. We do not sell or distribute this information to any third party. Information
such as name, phone number, and credit card numbers are collected through third
party partners of AlconoxCanada.ca, such Visa, Mastercard, American Express,
Use of Your Email Address
When you provide us with your email address upon registration as a customer
or make a purchase from us, we will occasionally send you email with recommendations
or bulletins, notices of new products, prices, and services. This email may
include paid advertisements from third parties. At the time that you register
or make a purchase, you will be given an opportunity to opt out of this service.
If you do not initially choose to opt out, you may still block future email
of this type, simply by following the instructions at the bottom of the update
messages. Separately, we send email to keep you informed about the status of
your orders. These messages cannot be blocked.
During the AlconoxCanada.ca registration process, we ask you to provide us
with contact information, such as name, email address, phone number, postal
code, province, and country.
Sharing of Information
We do not sell, rent, or share any customer information that we collect on our
site except for the purposes described here and to our suppliers for the same
purposes. By contract, third parties must comply with their own privacy policies
with regard to the renting, selling, or sharing of information. For advertising
purposes, visitor and customer information is statistically aggregated and reported
to advertisers. However, we do not disclose to these entities any information
that could be used to personally identify you, such as your name, email address,
account, password, or transaction history.
AlconoxCanada.ca contains links to other Web sites. Please note that when you
click on one of these links, you are 'clicking' to another Web site. We encourage
you to read the privacy statements of these linked sites, as their privacy policies
may differ from ours.
AlconoxCanada.ca uses software tags called "cookies" to identify
customers and track shopping baskets when they visit our site. Additionally,
cookies help us to identify returning users so that we don't ask them to register
with every visit. They also help us understand your buying preferences and customize
our service to your needs. By recording which areas of the site you visit, cookies
allow us to present information, products, and special offers that are most
likely to be of interest to you. The information we collect with cookies is
not sold, rented, or shared with any outside parties. We cannot provide a total
secured shopping experience to users whose browsers are set to reject cookies.
AlconoxCanada.ca maintains log files of the traffic that visits the AlconoxCanada.ca
site. We do not link any information gathered in these log files to personally
identifying information. Log files are used to manage traffic loads and information
technology requirements for providing reliable service. Information collected
includes IP addresses and browser types.
Newsletters are mailed only to users who opt into the newsletter service. Users
who wish to receive the newsletter must subscribe to it by clicking on the link
provided in the introductory email sent to newly registered subscribers. Users
who have subscribed can cancel their subscription by following instructions
contained in each issue of the newsletter. Only an email address is required
to receive the newsletter.
We collect user feedback. Users who would like a response to specific questions
concerning the service or their subscriptions are directed to the customer service
area. These questions will be responded to as quickly as possible. We read all
of our customer service queries and use the information contained therein only
to resolve the question at hand. We also post surveys on our site, ranging from
one to ten questions. These surveys are optional and all information is collected
anonymously. The information is collected to better understand our user population.
It is not sold or transferred to any third party.
Correct/Update/Delete User Information
Users can update or correct their personal information on AlconoxCanada.ca
by changing their profile information in "My Account". If you have
and questions e-mail us at firstname.lastname@example.org
All information gathered on the AlconoxCanada.ca site is stored and maintained
in secure facilities that limit access to authorized personnel only. Our personnel
can only access the information through a series of access-control procedures.
All AlconoxCanada.ca employees are briefed about the company's privacy and
security policies on a regular basis. The AlconoxCanada.ca Web site is regularly
tested for security breaches to ensure that all information collected is secure
from unauthorized viewing.
Our current security technology is Secured Socket Layer (SSL).
The SSL protocol provides connection security that has three basic properties:
• The connection is private. Encryption is used after an initial handshake to
define a secret key. Symmetric cryptography is used for data encryption (e.g.,
DES[DES], RC4[RC4], etc.)
• The peer's identity can be authenticated using asymmetric, or public key,
cryptography (e.g., RSA[RSA], DSS[DSS], etc.).
• The connection is reliable. Message transport includes a message integrity
check using a keyed MAC. Secure hash functions (e.g., SHA, MD5, etc.) are used
for MAC computations.